Terms & Conditions

The $750.00/$1,500.00 deposit you have paid is non-refundable, as it is used to engage a third-party contractor to perform works on your behalf.

No refunds are issued once the first payment of 40% has been received as your materials are ordered straight away upon receipt of payment.

By paying your first payment of 40%, you acknowledge that you accept these terms. During the floor plan drafting stage, we are able to make 3 free changes to your floor plan until you are happy with the final design. Once you approve your floor plan in writing, any plan variation in the future will incur a $495.00 builders variation fee.

Warranties

All materials used will be suitable for purpose and new. No used or second hand products will ever be used on your modular home. We will to the best of our knowledge, comply with all relevant laws and legal requirements. All work will be carried out to all plans and engineered specifications as signed off by you, the customer. We provide a 10 Year Structural Guarantee on all our buildings.

Site Preparation

The customer is responsible for ensuring site preparation is satisfactory for the modular home to be delivered. This includes adequate foundations that are level for the building to be placed on. AJC Portables Pty Ltd takes no responsibility for buildings that have been installed in a location where the site has not been prepared correctly. AJC Portables Pty Ltd is responsible to supply the modular home only. Site preparation and foundations to support the building are not included.

Description of Works

A description of works to be carried out by AJC Portables Pty Ltd is on your Tax Invoice/Contract. It is the responsibility of the client to verify that the information on your Tax Invoice/Contract is correct by signing the form & agreeing to all our terms & conditions. AJC Portables Pty Ltd prices are ex-factory and their responsibilities / liabilities cease once the building leaves their premises.

The customer will be provided with photos inside and out of their building prior to departure. It is recommended that the customer performs a full inspection of their building once completed before leaving the factory. All buildings are fully cleaned inside and out before leaving the factory.

We make every effort to ensure our product presents well to the best of our abilities.

Arrangements with Sales Representatives

Any verbal arrangement’s you may have had with your Sales Representative that is not written on your Tax Invoice/Contract, must be brought to the attention of the Head Office prior to commencement of fabrication. If not, we cannot guarantee it

Plumbing

Please note that immense due diligence is taken to ensure the plumbing fixtures in your building are secured and tight. Given that our buildings travel long distances on flat bed semi-trailers, a lot of vibration occurs. On some occasions, this can slowly loosen the plumbing fixtures. The plumber you use to connect your building to an existing or new connection should ensure all fixtures are tight and secure before commencing any works.

We also highly recommend your plumber perform a pressure test upon completion of connection of your building. AJC Portables Pty Ltd will not be held responsible if the above steps are not taken.

Completion of Building

AJC Portables Pty Ltd is not in a position to store your building for extended periods of time in either factory once it’s completed, we simply do not have the space. Should you be unable to accept delivery in a timely manner, your building will be delivered to a holding yard and stored at that location until you are ready to arrange delivery.

The cost involved transporting the building to the holding yard and a daily storage rate will be the customer’s responsibility. You will be advised of these costs upfront should the situation arise. If any outstanding balance remains unpaid once your building is completed, you will be charged a 1.5% interest fee accrued daily.

Transport

Transport of your modular home to your nearest port is included in your quoted price. Delivery from that port to your site is arranged separately and is the customer's responsibility. AJC Portables Pty Ltd will advise you of the nearest port and can help coordinate the onward delivery through an independent transport company.

The onward transport cost is a matter between you and the transport company, with no further involvement by AJC Portables Pty Ltd. In the unlikely event of any damage being incurred during transport, please contact the transport company directly using the details provided to you. In some cases extra costs may apply, for example for overnight or long-distance locations. We encourage you to confirm the quoted price directly with the transport company so you are comfortable before delivery proceeds.

All delivery payments are to be made on or before the scheduled delivery date, unless alternate arrangements have been made in advance. Please raise any concerns you may have with the AJC Portables Pty Ltd administration team in a timely manner so we can help ensure your experience from start to finish is the best possible.

• Upon signing up through the AJC Portables Pty Ltd pricing form, you will only receive direct email and SMS correspondence from AJC Portables Pty Ltd. We use this to keep you updated with any changes to our product, along with future sales or discounted buildings in stock.
• You can cancel the SMS service at any time. Simply reply “STOP” and we will confirm your unsubscribe status via SMS, after which you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially and we will resume sending SMS messages to you.
• If you experience issues with the messaging program, reply with the keyword HELP for assistance, or reach out directly to hello@ajcmodular.com.au or 1300 656 632.
• Message and data rates may apply for messages sent to and from you.
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